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Expert ServiceNow implementation for digital workflows and customer operations, combining customer service, order management, automation, and integration-first execution for complex B2B environments.
Connected customer service, case management, and self-service experiences
Sales, order, and fulfillment workflow orchestration
App Engine and Integration Hub for custom workflows and enterprise connectivity
AI-powered automation across service, operations, and customer-facing processes
At Reveation Labs, we help manufacturers and distributors use ServiceNow to connect service, operations, and customer-facing workflows on one platform. ServiceNow supports customer service, sales and order management, field service, and custom workflow applications, making it a strong fit for businesses that need better coordination across teams and systems. From self-service portals and case management to workflow automation, integrations, and AI-powered process improvement, ServiceNow gives teams a practical way to reduce friction and create better customer and operational experiences.
Testimonials
Reveation Labs is the best software development company I’ve worked with globally. They deeply understand project goals, structure plans efficiently, and mitigate risks with a staged approach. Their solution-focused mindset ensures clean execution, while continuous learning keeps us ahead of the curve. With tailored project management and a commitment to innovation, optimizing speed to market and reducing development costs.
CEO, P5 Group
Outline service goals, customer journeys, backend dependencies, and workflow priorities for a tailored ServiceNow roadmap.
Collaborate on platform architecture, service workflows, integrations, automation opportunities, and rollout milestones.
Choose a dedicated team or project-based engagement that fits your timeline, complexity, and budget.
Launch your ServiceNow solution with governance, testing, training, and ongoing optimization across business workflows.
Build connected service experiences with case management, omnichannel support, knowledge, and self-service workflows that help customers get answers faster.
Support lead-to-cash and order lifecycle workflows with better coordination across quoting, order capture, fulfillment, contracts, and change management.
Create modern portals and digital touchpoints that give customers a clearer path to support, updates, requests, and resolution.
Design and extend business applications on ServiceNow to automate manual work, modernize legacy processes, and support department-specific workflows
Connect ServiceNow with ERP, CRM, field operations, and other business systems so workflows can move across the enterprise with less manual effort and fewer silos.
Holistic Approach
We understand the complexities of serving distributors, manufacturers, and wholesalers, ensuring every GrandNode solution is fine-tuned for large-scale transactions and long-term business relationships.
Deep .NET Core Mastery
Our team’s expertise in .NET Core underpins advanced platform customization, enhanced performance, and stable architectures that grow alongside your evolving needs.
Flexible Engagement & Pricing
We work with you to select an engagement model that suits your budget and timeline, providing clarity and avoiding unexpected costs down the line.
2x Scalability
Aerospace
Aircraft
E-Commerce
Aftermarket B2B eCommerce Store for a Global Aircraft Manufacturer
De Havilland Aircraft of Canada Limited (DHC), a global leader in aerospace manufacturing, partnered with Reveation Labs (formerly Sharpcode Solutions) to build a robust B2B eCommerce solution for aftermarket parts distribution. This new digital channel features an advanced parts catalog with intuitive search, real-time pricing, up-to-the-minute inventory updates, and seamless ERP connectivity. By streamlining B2B transactions and delivering a frictionless user experience, DHC is setting a new standard for aerospace aftermarket eCommerce.
60% faster order processing
E-Commerce
Odoo
ERP
Odoo ERP Implementation for Plastic Manufacturing
Replaced spreadsheet-based production, inventory, and shipping workflows with Odoo ERP in 4 weeks.
40% Efficiency Achieved
E-Commerce
Generative AI
Learning
Next-Generation Cross-Platform Learning App For Mockcertified
Delivered a seamless cross-platform application, enabling effortless access to quizzes and enhancing user experience with voice commands.
35% Threat Mitigation
Generative AI
Cyber Security
AI-Driven Threat Intelligence Case Study | RogueTrace Web3 Security
Enhanced cybersecurity with a dynamic platform offering real-time threat tracking, user rewards, and actionable insights for a safer online presence.
