Automate with Agentic Commerce

Unlock intelligent automation with next-gen AI.

Why this matters now

71% of B2B buyers will spend $50k+ via remote/self-serve; 27% will go $500k+. A 2024 pulse shows 39% of B2B buyers are now comfortable spending over $500k onlineMckinsey & Co
B2B Buyers
Gartner reports a strong rep-free preference; the job is to blend digital commerce automation + human for seamless omnichannel experience and not pick sidesGartner
gartner
Forrester flags agentic AI as the next competitive frontier, with clear implications for digital transformation in B2B eCommerce. Adobe has already shipped multi-step AI agents for customer experience, while Accenture is training almost all of its employees in enterprise agentic AI adoption—a signal that this shift is moving fast from concept to scaleForrester
forrester
Gartner-linked outlooks say ~⅓ of enterprise software will include agentic AI by 2028, yet 40% of projects may get canceled without strong data and governance.Gartner
40% AI projects will get canceled by 2030, report by gartner
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Strategic Insight

Agentic commerce solutions isn’t just a chat widget. It’s autonomous, policy-aware workflows that finish jobs end-to-end—and know when to hand off to humans.

Trusted by Industry Leaders

dhc
nb
xoxo
p5 commerce
virto commerce
olas
mds
giift
intelligent-cloud
csa group
Close The Loop

How we solve it

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AI Catalog Enrichment

By normalizing specs, mapping synonyms and units, and auto-tagging compatibility, companies can deliver cleaner search results, reduce misorders, and speed up RFQs

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Agentic Workflows

Emerging agentic commerce workflows allow AI agents to reorder, build quotes, chase approvals, reconcile POs, and schedule deliveries—all with built-in audit trails.

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Guardrailed Negotiation

With scalable AI-driven pricing strategies, companies can enable policy-aware discounts, automated risk checks, and threshold-based approvals—while keeping humans in the loop for true exceptions

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Operational AI Layer

An operational AI layer can surface anomaly alerts on pricing and lead times, flag inventory risks, and send predictive backorder communications.

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Human in Loop

Agents know when to pause for review — routing exceptions, escalations, or sensitive approvals to reps.

Ready to See Agentic Commerce in Action?

Our agentic commerce solutions help teams move faster without breaking process or trust.

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Real World Example

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Challenge

What was slowing down the sales cycle

delayed approval

Workflow Botlenecks

Reps spent hours re-keying repeat orders and chasing approvals that dragged into the next day.

manual quote

Manual Quote Revisions

Every change, discount tweak or PO mismatch, meant new back-and-forth and lost time.

discount leakage

Discount Leakage

Inconsistent pricing approvals led to untracked margin loss across teams.

rep burnout

Rep Burnout

Mundane quoting and repetitive data entry pulled focus from new revenue opportunities.

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Solution

What was slowing down the sales cycle

agentic commerce

Agentic Commerce Transformation

We automated 58% of repeat orders and cut quote time by 46% in 8 weeks

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Guardrailed by Policy

Each quote followed contract pricing and entitlement rules—reducing errors and compliance risk.

human in loop

Human-in-the-Loop Review

Reps handled only high-value or exception scenarios, keeping control while scaling throughput.

audit ready

Audit-Ready Records

Every decision, approval, and revision logged by default—keeping finance and legal aligned.

Measurable Impact

8 weeks of data-driven transformation

target+58 % increase

Repeat Orders Auto-Handled

before

0 %

after

58 %

target46% reduction in quote cycle time

Median Time-to-Quote

before

2.3 Days

after

1.25 Days

target11% reduction in margin loss

Discount Leakage

before

6.1 %

after

5.4 %

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What to steal

Start with reorders & low-risk transactions, then expand to quotes.
Keep an audit trail by default—calms finance/legal.

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Data & method notes

Window: rolling 30 days; ERP/CPQ system data + event logs from agentic commerce platform.
Guardrails: contract pricing + entitlement checks; sandboxed first.

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Key Implementation Insights

Phase 1: Low-risk reorder automation
Phase 2: Quote revision routing + approval logic
Phase 3: Expanded coverage with human review thresholds

Ready to Unlock Intelligent Automation?

Connect with our experts today!

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Resources

Frequently Asked Questions

Agentic Commerce represents the next evolution of digital commerce, where autonomous AI agents execute the end-to-end buying process on behalf of users.
Contract/entitlement checks, discount and risk thresholds, mandatory human review above limits, plus full version history.
Yes. Agents operate on cached entitlements/pricing and mark orders “pending verification” until the next sync—exceptions route to reps.
Admin-level policy configuration and basic prompt templates. Larger teams often add an “Agent Ops” role; many enterprises are upskilling staff in AI operations broadly.
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