Privacy and Cookie Policy

Effective Date: January 17, 2025

Reveation Labs is committed to protecting your privacy by explaining how we collect, use, store, and disclose your personal information when you interact with our website, services, or products (collectively, the "Services"). By using our Services, you consent to the data practices described in this Policy.

Please read this Policy carefully. If you do not agree with the practices outlined, please refrain from using our Services.

1. Information We Collect

A. Personal Information

We may collect personal information that you provide to us directly when using our Services, including:

• Contact Information: Name, email address, phone number, company name, and job title.
• Account Information: Usernames, passwords, and any preferences associated with your account.
• Payment Information: Billing address, payment card information, and transaction details.

B. Usage Data

We automatically collect information about your interactions with our website and Services. This may include:

• Device Information: IP address, browser type, device type, and operating system.
• Usage Information: Pages visited, time spent on our website, and clicks or actions taken while using the Services.
• Location Data: Geographical location based on IP address or other technologies (if enabled).

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services. Please see the "Cookies" section below for more information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving Services: To deliver and enhance the functionality of our Services, including customer support, account management, and personalized content.
• Communication: To respond to your inquiries, send important updates, and provide customer support or technical assistance.
• Marketing: To send marketing communications, newsletters, or promotional materials that may be of interest to you, based on your preferences.
• Security and Legal Compliance: To protect our Services from fraud, security threats, and other legal or regulatory obligations.

We will not sell, rent, or lease your personal information to third parties for marketing purposes without your consent.

3. Cookies and Similar Technologies

A. What Are Cookies?

Cookies are small files placed on your device by websites you visit. They store data that can be accessed later, allowing the website to remember your preferences or actions over time. Cookies may be session-based (deleted when you close your browser) or persistent (remain on your device until manually deleted or they expire).

B. Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: These are necessary for the operation of the website, such as for account login or form submissions.
• Performance Cookies: These cookies collect anonymous information to help us understand how users interact with our website, such as analytics and site performance.
• Functionality Cookies: These cookies remember your preferences and choices to improve your experience on our website.
• Targeting/Advertising Cookies: These cookies are used to deliver targeted advertisements based on your interests, and may be used by third-party advertising partners.

C. Managing Cookies

Most browsers allow you to control cookies through their settings. You can opt to block or delete cookies via your browser settings; however, please note that doing so may affect the functionality of certain parts of our website.

4. How We Share Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as hosting, payment processing, and marketing services. These providers are obligated to keep your information confidential and use it solely for the purposes we authorize.
• For Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, property, or safety, as well as that of our users or the public.
• In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before any such transfer occurs.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

6. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions (such as where retention is required for legal reasons).
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions provided in each email or contacting us directly.

To exercise these rights, please contact us at the contact information provided below.

8. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

9. International Data Transfers

If you are located outside the United States, please be aware that your personal information may be transferred to and processed in the United States. By using our Services, you consent to the transfer of your data to the United States and to its processing in accordance with this Policy.

10. Changes to This Policy

We may update or modify this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy or the way we handle your personal information, please contact us at:

Reveation Labs
5700 Tennyson Parkway,
Suite 300,
Plano, TX - 75024
USA
Email: [email protected]
Phone: +1-(214) 617-0186

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy and Cookie Policy. Thank you for trusting Reveation Labs with your information!