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A service portal is the front door to IT—one place where users request services, search knowledge, and track their tickets. We design and implement service portals that connect to your ITSM backend so the catalog, approvals, and status are consistent, with search and AI-assisted deflection to reduce volume and improve satisfaction.
Single entry point for service requests and knowledge
Request catalog and approval workflows
Integration with ITSM and knowledge base
Self-service and deflection to reduce ticket volume
Testimonials
Reveation Labs is the best software development company I’ve worked with globally. They deeply understand project goals, structure plans efficiently, and mitigate risks with a staged approach. Their solution-focused mindset ensures clean execution, while continuous learning keeps us ahead of the curve. With tailored project management and a commitment to innovation, optimizing speed to market and reducing development costs.
CEO, P5 Group
2x Scalability
Aerospace
Aircraft
E-Commerce
Aftermarket B2B eCommerce Store for a Global Aircraft Manufacturer
De Havilland Aircraft of Canada Limited (DHC), a global leader in aerospace manufacturing, partnered with Reveation Labs (formerly Sharpcode Solutions) to build a robust B2B eCommerce solution for aftermarket parts distribution. This new digital channel features an advanced parts catalog with intuitive search, real-time pricing, up-to-the-minute inventory updates, and seamless ERP connectivity. By streamlining B2B transactions and delivering a frictionless user experience, DHC is setting a new standard for aerospace aftermarket eCommerce.
60% faster order processing
E-Commerce
Odoo
ERP
Odoo ERP Implementation for Plastic Manufacturing
Replaced spreadsheet-based production, inventory, and shipping workflows with Odoo ERP in 4 weeks.
40% Efficiency Achieved
E-Commerce
Generative AI
Learning
Next-Generation Cross-Platform Learning App For Mockcertified
Delivered a seamless cross-platform application, enabling effortless access to quizzes and enhancing user experience with voice commands.
99.9% job data accuracy
E-Commerce
Application
Tracker
MDS Field Management App: Transforming Workforce Operations with Real-Time Mobility
Reveation Labs developed a powerful Field Service Management app for MDS Forklift, connecting their B2B operations with intelligent job tracking, real-time visibility, and offline-ready performance management.
