When New Benefits, a pioneer in non-insurance benefits, was blindsided by the sudden discontinuation of OpenSync, it jeopardized their entire billing synchronization process. Their dependency on this tool for syncing billing data with QuickBooks became a critical vulnerability—especially with the urgent mandate to upgrade to QuickBooks 2022. With no commercial replacement available, they needed a custom-built lifeline—and fast. That’s when we stepped in with Alt OpenSync.
100+
Hours Saved
0 Downtime
During QuickBooks migration
100%
Compatibility With legacy OpenSync schema
3X
Faster Syncs
Critical Integration Failure Post OpenSync Discontinuation
When OpenSync was abruptly discontinued, New Benefits faced a sudden breakdown in a system that had been the backbone of its financial data synchronization for years. The disruption jeopardized billing accuracy, data integrity, and overall operational stability, putting compliance and financial workflows at immediate risk.
The situation demanded not just a replacement, but a custom-engineered solution that could seamlessly integrate with QuickBooks 2022 while preserving the existing data schema and workflow logic.
When Synergration abruptly ended support for OpenSync, New Benefits’ financial sync pipeline collapsed, cutting off automated data flow between internal billing systems and QuickBooks.
The enforced upgrade to QuickBooks 2022 compounded the disruption. With no native support for OpenSync’s schema and no equivalent third-party tools, business operations were at a standstill.
Manual syncing introduced risks of data inconsistency, delayed invoicing, and compliance exposure. A robust, schema-compatible replacement was essential to ensure accuracy and stability.
The entire migration had to be completed within weeks to meet accounting deadlines and prevent operational downtime. Any delay could have resulted in reporting bottlenecks and revenue cycle disruption.
Designed from the ground up but mirroring OpenSync’s original architecture, our solution gave New Benefits the comfort of familiarity with the power of innovation.
We delivered a robust, .NET-based engine that not only replicated OpenSync but enhanced it. The tool featured a user-friendly GUI for easy control, even by non-technical staff. Smart crash detection and partial automation gave the system resilience and efficiency, reducing dependency on manual oversight.
Built with the same schema as OpenSync, ensuring smooth integration with existing systems.
A clean and intuitive UI lets any staff manage synchronization confidently.
Auto-detects failures and resumes where it left off—reducing data loss risks.
Scalable and maintainable, ready for future enhancements and software changes.
Efficiency Unlocked
What started as a potential financial catastrophe turned into a digital transformation story. New Benefits didn’t just recover their sync functionality—they gained a faster, smarter, and more reliable system. With Alt OpenSync, they’re better equipped for today and ready for tomorrow.
Maintained business continuity without software overhauls
Improved operational efficiency and accuracy
Equipped with a custom-built, scalable solution
Significantly fewer sync errors meant more accurate reporting and timely invoicing
QuickBooks
C#
MySQL
.Net
Partner with Reveation Labs today and let’s turn your business goals into tangible success. Get in touch with us to discover how we can help you.
